Customer retention is a big part of any businessYou earn a consumer's business, you want to keep it, right? In MMORPGs such as Aion, retention is everythingHow many players will NCsoft be able to hold onto after the first month? I'm sure they are crunching their own numbers to find out but meanwhile, Aion Source has their own poll that shows out of over 1000 participants, 86% intend to stay past the first free month

Is this an accurate assessment of community satisfaction? Let us know what you think and tell us if you plan on sticking around for just a bit longer! Just click the "Post your comments" link below to chime in